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Troubleshooting tips for scanning

Article ID: 000010
Rating: 0.0 / 5.0 (1 votes)
Views: 1854

Problem:

Common items that will cause scanning not to function.



Solution:

1. Check cables
Are all cables securley in place
2. Power
Is the power on to the scanner and workstation
3. Workstation
Are there any problems with the workstation
Is there a scanning utility such as Kofax VCDEMO or Kodak TWAIN imaging that works
Has the workstation been rebooted with the scanner on
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